It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for a DevOps Automation Engineer IV to join our team! In this role, you will provide subject-matter expertise to product teams using an automated and template approach for deploying infrastructure required product stack. You'll be responsible for configuration management, infrastructure as code for environment consistencies and optimal infrastructure utilization of with direction from the Product Owner, the Solution Owner and technical guidance from Solution Architects and Developers.

1. Support software development by implementing infrastructure as code and the necessary infrastructure to run the full product stack, including the multiple challenging projects that span over longer periods of time and support business critical initiatives. This includes VPCs, CI/CD (continuous integration and continuous deployment) recommendations and design for serverless and various container technologies. Provide a service-focused approach leveraging continuous process improvement. Participate in chaos testing to improve system resiliency. Mentor other engineers. Provide overall technical thought leadership to the rest of the DevOps team, and to ancillary teams working closely with DevOps.

2. Provide thought leadership on how supportability, scalability, and recovery for engineered solutions can be improved using new methods and tools. Provide resource consumption for the engineered solution. Ensure the overall technical solution is aligned with the business needs.
3. Drive the improvement of service costs while maintaining service level objectives and infrastructure automation to maintain a high level of velocity. Introduce new methods for auto-scaling technologies. Reduce the environment drift by leveraging and improving infrastructure as code and configuration management processes. May collaborate with ARC architecture and design teams on ways to improve development standards.
4. Consistently identify process improvements and identify ways to automate where manual tasks exist today. Identify and recommend new methodologies to provide the business with increased flexibility and agility.
5. Stay current with latest development tools, technology platforms and ideas, patterns, and methodologies applicable to the DevOps Automation space. Coach peers and other stakeholders by documenting and sharing knowledge and clearly articulating ideas and results.
6. Ensure operating costs for Cloud resources are properly tracked, reported, and alerted on, and recommend and perform cost optimization actions where applicable.

• Bachelor’s degree in Computer Science or related engineering field; or equivalent experience
• 7+ years of infrastructure and/or Cloud administration role
• 5+ years of experience with full cycle application development (Full SDLC experience: design, development, delivery, etc.),
• 3+ years with Agile, Scrum, DevOps, XP, and Continuous Integration and Continuous Delivery
• 5+ years of experience implementing modern applications using:
  • Cloud Based Solutions/Technologies (AWS, Google, Azure)
  • Account and resource management coupled with cloud accounting methodologies
  • Implementation of infrastructure as code, including orchestration and change management tools (Terraform, AWS CloudFormation, Ansible, Chef, Puppet, SaltStack, etc.)
  • Experience with Software Development Kits, command line utilities, YAML, JSON and various access methods of restful APIs
  • Experience with one minimum programming or scripting language (Python, NodeJS, Salt Stack, Bash, PowerShell, etc.)
  • DevOps tools including, but not limited to, GIT, GitLab CI/CD, Jira, Confluence, automated testing and deployment tools
• Proven knowledge of networking concepts, virtualization concepts, operating system internals, configuration management and system management
• Proven ability to lead multiple resources through triaging events and ability communication after action reports
• A passion for continuous improvement, reduction of mean time to resolution of issues, and demonstrable ability to lead others in these areas
• Experience leading small technical teams to mentor and guide multiple-disciplined technical teams as well as peers
• Team and company first mentality, willing to adjust priorities to meet predefined timelines and goals
• Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition
• Proven ability to influence technology strategy and best practices across peer and leadership groups to support an agile development culture
• Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences
• Strong intellectual curiosity to challenge what exists and explore what should be changed to best meet evolving business and market
• A strong passion to support peers to help meet timelines on larger projects

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply