It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for a Senior Manager, Learning & Development to develop, manage, and drive ARC’s learning and development strategy to strengthen people and organizational capabilities and performance. In this role you will deliver an exceptional development and learning program that provides thought leadership through a variety of learning tools and solutions and can adapt to meet changing business, talent and skills needs. You will influence the adoption of a learning culture in which teammates feel equipped, encouraged and empowered to pursue growth opportunities and uplift employee experience. You will effectively communicate the strategy, initiatives, and how employees will use the tools and resources available. You will measure the success of L&D programs to understand the return on investment.

1. Create and execute the overall learning and talent development strategy for both people leaders and individual contributors to support individual, team and organizational growth. Utilize instructional design and adult learning principles to develop and implement a variety of learning programs and manage them as a product portfolio; ensure alignment with competency models and organizational goals and leveraging technology to broaden the blended learning experience.
2. Develop and implement a career pathing program with development plans to guide employees in their career journey at ARC. Provide career coaching and guidance to employees.
3. Develop talent profiles, assessments, and individual development plans to support organizational succession planning.
4. Create development programs for new and emerging leaders and facilitate training programs of leadership and professional curriculums for employees at all levels of the company.
5. Direct the assessment of skill gaps or training needs, the creation of training content or materials, and the coordination and delivery of training sessions.
6. Analyze and address systemic gaps in the organizational capability required to achieve our strategic business objectives. Work with managers to design and implement training and development for teams specific to functional areas.
7. Contract with external vendors for employee participation in outside training programs. Evaluate and select HR-related vendors or service providers as necessary.
8. Oversee reporting on training successes and improvements needed and track key business indicators to determine the effectiveness of current training and development programs.
9. Manage the LMS system and develop the curriculums within the tool.

• Bachelor’s Degree required; equivalent work experience considered
• Expert-level knowledge of adult learning theory with at least 7 years of experience leading Learning & Development or Talent Management teams in transformative environments
• Proven ability to deliver scalable learning and development programming that measurably facilitated the achievement of business objectives
• Leadership development expert - deliver curriculum that prepares leaders to engage and grow their teams while transforming the company
• Able to skillfully influence leaders at all levels, peers, internal and external partners to promote ideas in ways that build trust, confidence.
• Can take broad concepts and develop structured plans, actions and KPI's that articulate learning program progress and effectiveness
• Can develop reporting and analytics that inform and inspire business results
• Strong coaching acumen
• Has successfully implemented tools and technology (e.g. LMS) that ensure best in class learning experiences are accessible to all teammates

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply