It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for a Software Quality Engineer IV to join our team! In this role, you will be responsible for leading quality engineering strategy and execution across multiple software projects. This role reviews quality standards, tools, methodologies, processes, and practices across the product portfolio and offers expertise and guidance on continuous improvement based on industry best practices. You will be partners with business and technical subject matter experts to understand key requirements of business capabilities and establish standardization of quality practices. Additionally, this position leads the design and development of broader level initiatives to enhance efficiency and scalability across the organization. As a Software Qualiy Engineer IV, you will work closely with cross-functional teams and collaborates with software development, product management and operations to deliver value to our customers.

1. Provide expert level guidance and technical leadership on standards and best practices across the quality engineering discipline. Acts as a subject matter expert across ARC’s portfolio of products, technology and datasets and how they are connected. Provide guidance to delivery teams on a right sized approach on scope to quickly deliver value.
2. Partners with Product Owners, Business SME’s and Engineering leads to analyze business needs and clearly articulate quality approaches which reduce risks. Ensure the overall delivery strategy is aligned with and anticipates the business needs to drive acceleration of ARC Product development.
3. Lead quality strategy across the product portfolio for multiple concurrent high visibility efforts working in both onshore and offshore delivery models. Summarize and effectively communicate progress on quality initiatives to business, project stakeholders and senior leadership.
4. Stay up to date with latest automation tools and strategies, emerging technology, trends and best practices. Lead the quality engineering competency in understanding current standards, developing new tools, datasets and process improvements which provide business products with increased efficiency, maintainability, flexibility and agility.
5. Review test case documentation, automation scripts and training / talent development materials across all products; leads quality team in continuously improving and updating quality content.

• Bachelor’s Degree in Computer Science, Engineering or Math; Master’s Degree preferred
• At least 15 years of experience as a Software Quality Engineer with 7+ years in a leadership role.
• 7+ years working developing automated frameworks, performance testing, and metrics.
• 7+ years with Agile, Scrum, DevOps, and Continuous Integration and Continuous Delivery.
• Expert knowledge of quality assurance methodologies and automated testing tools. E.g., Selenium, Cypress, Playwright
• Experience setting up a TCoE or equivalent; defining, prioritizing, communicating, and fostering adoption of best practices
• Experience in test case management tooling and administration.
• Experience in Data verification and reports testing
• Experience testing in a Cloud environment, preferably AWS.
• Experience with programming; coding in Java/Python, JavaScript or Ruby
• Advanced knowledge of databases/SQL and writing highly complex queries.
• Ability to discover and define functional requirements and to transform them into technical requirements and solution definition.
• Experience leading multiple teams using both onshore / offshore models to mentor and guide multiple-disciplined (full stack) technical teams.
• Excellent communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to non-technical audiences.
• Excellent problem-solving skills and providing process improvements.
• Strong sense of ownership and drive high results.

PM21

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply