It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.
ARC is looking for a Desktop Support Engineer to join our team! As a Desktop Support Engineer, you will develop, deploy, configure, troubleshoot, and support internal employee workstations, laptops, mobile devices, printers, and deployment technologies. You will take ownership and monitor escalated support requests to ensure a timely resolution for requests. Additionally, you will provide professional technical support as needed via face-to-face interaction, chat, email, and telephone to ensure a good overall experience for end users. You will proactively identify, research, and resolve potential issues related to our end-user desktop and A/V environment. Lastly, you will mentor other team members and help build their skill sets.
EOE M/F/D/V Females and Minorities Encouraged to Apply
PM21